See some of our frequently asked questions and get easy answers for your questions and concerns.
Do you offer free shipping?
Yes, we offer free shipping for all orders over $150
Can I return an item I just bought?
Yes, our return policy is on our website with specifics on what items can be returned and which items are not qualified, as well as instructions for filing a return request, visit our Return Policy Page
How do I request an item?
You can submit a request for an item we are out of stock on or a new item you would like to see using the form on our contact page Contact Page.
There is an issue with my order, what do I do?
At Killarosa everything is done in house and meticulously packaged, however when an issues does happen, You can file a claim using the form on this page Missing Item Claim